Department of Education

Personal Touch Beats Technology for Parent-School Communication, Survey Finds

Matthew Kraft, Associate Professor of Education, offers comments on how to achieve meaningful school-parent communication through low-tech means.

A new Center for American Progress report found "that personalization — not technology — is seen as the most important feature of good parent-school communication by key players in the public school community." Matthew Kraft, Associate Professor of Education, comments on how to achieve meaningful school-parent communication through low-tech means.

"A number of initiatives have been about one-way communication, where a student information system automatically texts or emails information about a student’s attendance or their grades or missing assignments to their parents...That’s individualized—it’s different for every kid—but it’s not a conversation. It’s just a one-way push of information." 

Personal Touch Beats Technology for Parent-School Communication, Survey Finds (comments by Matthew Kraft) — Education Week